WHAT IS CG HEROES?

 

CG Heroes is an open market for tutors and students of the digital arts world (VFX, CG, Video Games, Web and Design). We connect students around the world with top, active professionals. CG Heroes is not a school. Here you get the answers you need for the questions you’ve got, live, on-demand and one-on-one.

Whether it is a problem with a software, you need another go at an important concept, you want some pro to review your work, or maybe you just need some general orientation, at CG Heroes you can look for the tutor that best suits your needs

WHO ARE WE?

 

We are a very small team of Vancouver-based artists and techs from the digital movies and web worlds. We have been working in the industry for many years now, we know that it can be incredibly tough and incredibly rewarding and we feel the need to make things easier for students and professionals by flexibilizing both worlds. so students don't necessarily have to spend thousands of dollars to get the best education, and so professionals can better manage their workload and get some extra cash when need. or wanted.

Furthermore, we are driven by the spirit of community knowledge sharing. We try to make the digital arts world a more human one, where computers and softwares are the tools. but people remain the at the core.

We hope, with this project, to make possible for everyone to pursue their dreams, by providing help exactly where needed, in an affordable way, and from anywhere in the world. We want to become THE place to go when you have questions or difficulties. a place where you will always find somebody who knows, and is willing to share. Quickly, simply, effectively.

 

 

Getting started

Using CG Heroes

Payments and fees

Account

Troubleshooting

Sessions

Getting started

What is CG Heroes?

CG Heroes is not a school. Here you get the answers you need for the questions you've got, period. Here every professional teaches and helps in a responsive manner.

Whether it is a problem with a software, you need another go at an important concept, you want some pro to review your work, or maybe you just need some general orientation, at CG Heroes you can look for the professional that suits your needs better.

How does CG Heroes work?

To find a suitable tutor, simply visit www.cgheroes.org and search for any subject. From there, you can browse our tutors. You'll be able to choose to work with a tutor who is available at that moment or schedule a session for a later time. If you choose to work with a tutor immediately, just send them a message saying what do you need help with. If you both agree to it, the tutor can launch a virtual classroom where you can work together for as long (or short) as you wish. You'll have access to video, audio and text chat and be able to upload documents, draw on a whiteboard and collaboratively work on a text in real time. You can try out the lesson space here:Wiziq virtual classroom

If you scheduled a session: When the time for your lesson arrives, simply click on the link in your confirmation email to enter the lesson space and get started.

When you're done, you can give some feedback on how was your tutor, so everybody will know when looking for help. And later on, you can even review the recorded session if you want to.

What do I need in order to use CG Heroes?

You will need a computer with internet access. You or your parents must have a valid credit card or a PayPal account if you plan to use some of our paid services. You must be at least 13 years old to sign up.

Using CG Heroes

What can I get help with?

CG Heroes can help with subjects related to the digital arts (CG, VFX, Web design, etc). Check out our current list of subjects for a detailed listing. If there's a subject that you can't find in our search box, please let us know at support@cgheroes.org so we can try to find tutors who can teach it.

Who are the tutors?

At CG Heroes we select only the best professionals through a screening process. They all have several years of experience in their fields. You can learn more about an individual tutor by checking out their profile and reading reviews left by other students.

Can I connect immediately with a tutor?

Yes. If a tutor shows 'online now' you can send them a message and they will normally reply in under a minute.

How do I schedule a session?

Scheduling a session is simple. When you find a tutor you like, click on the link "schedule" and select the time that suits you better. If you don't find a convenient time, try sending a message to the tutor to arrange one.

You can cancel up to 24h before the session starts and get a full refund. If you cancel with less than 24h notice or simply don't attend, half of the time booked will be charged to your account.

What exactly is a workshop?

Workshops are short courses or master classes individually designed by each tutor based on their main strengths. They are aimed at fully explaining a concept or skill in an organized, structured way through one or more sessions.

Workshops can be designed for individual or group classes. If a workshop shows a minimum number of attendees, the Workshop is not confirmed to happen in the date signaled unless that number is reached. Therefore it is very important to sign up as soon as possible.

What is the forum for?

Communication. In the forum you can discuss ideas and news, meet the people that populates CG Heroes, look for answers by posting a question, or look for questions and post your answer. We deeply encourage you to mingle with us. After all, we are all about knowledge sharing. It is free to use for all members (and it is free to become a member).

Payments and fees

How much does CG Heroes costs?

At CG Heroes we don't decide the prices, each tutor set their own rates, both in the online tutoring and the workshops. This allows for a wider range of budgets and tutors.

You can create an account, watch the webinars and use the forum, all for free.

How does the 'credit' work?

In order to use the paid services you need to credit your account with either a credit card or a Paypal account. You can top up you account at any time from your profile page.

In the online tutoring you are billed by minute and will be charged for the time used at the end of the session. Any unused credit stays in your account ready for your next session. The workshops on the other hand are paid in advance, like a regular school course.

Our currency is the US Dollar.

How is my credit card information stored?

To ensure a high level of security, we use PayPal, one of the biggest (and safest) third-party payment processor, to handle all of our transactions. This means that there's an entire company focused on keeping your information secure, while we focus on getting you the study help you need. Your credit card number and/or PayPal details are never stored in our site.

Account

What information is required to sign up on CG Heroes?

To sign up as a student, all you need to share is your name, email and time zone. Before working with a tutor, you'll also need to enter your payment information (credit card or PayPal).

How can I edit my profile information?

Once signed in, go to your profile by clicking on your picture in the upper right corner, then go to profile > edit profile.

How do I change my password?

Once signed in, go to your profile by clicking on your picture in the upper right corner, then go to profile > settings.

I forgot my password, what should I do?

Go to this page and write down the email you use to sign into your account.

What if I want to delete my account?

To delete your account, just email us at support@cgheroes.org, and we'll delete it for you. Any remaining balance on your credit will be reimbursed back to you.

Troubleshooting

What browsers does CG Heroes support?

CG Heroes works on all major browsers. Please make sure that your browser is updated and running the latest version.

What are the requirements to use the virtual classroom?

Please make sure you have updated your internet browser and that you have installed  the last version of the Flash and Java plugins. And allow your firewall/antivirus and your camera/microphone to grant access to WizIq.

Windows Users: It is highly recommended for you to download the WizIq desktop app. This will enable you to share your desktop and will make the experience a much smoother one.

Tablet users: Some features of the virtual classroom (like screen sharing or file uploading) won't be available on mobile devices. The CG Heroes site, though, will be completely functional.

For a full list of requirements, and to test your system and browser for the WizIq virtual classroom, please visit this link http://www.wiziq.com/info/technical-requirement.aspx

What if I have audio/video problems with the virtual classroom?

The virtual classroom usually takes from 10 to 30 seconds to start audio and video transmission. Be patient while your tutor’s video and audio is loaded, and make sure that you allow our application to access your device’s microphone and webcam. A tab bar will pop up at the top of the window or on your own camera area of the call, so make sure that you accept it.

For a full FAQ on the subject, please visit http://help.wiziq.com/support/home. If you can’t find the solution to your problem, please contact us at support@cgheroes.org.

What if I'm not satisfied with a tutoring session?

We want to make sure that you have only the best experience with your tutor on CG Heroes. If you are not satisfied with a tutoring session, we sincerely apologize for the inconvenience and are happy to credit back the lesson time in almost all cases. Please visit our Refund Policy for more information, or our Contact page to submit a refund request.

How can I contact you?

If you can’t find the answer to your questions or have any problems with your account, please open a support ticket with our team on our Contact page and a support agent will be in touch with you as soon as possible.

Sessions

"Get help now" -  You can get instant help from a tutor who is online at the moment. For this, simply click on the ‘get help now’ button on the tutor’s profile. You both will receive a message with a link to the virtual classroom. Sometimes tutors need a few minutes to see your request and accept it, so please be patient. Anyway, it’s always a good idea to have a few words with the tutor before proceeding to the virtual classroom, so you can be sure that he/she can help you.

"Schedule a session" -  If the tutor you chose is not online at the moment, you can check his declared availability by clicking on the button ‘schedule’. This will open a calendar with the times at which you can book appointments. When the time for the session arrives, simply click on the ‘connect’ button showing on your sessions list in your profile.

Bookings commitment -  When a student books a session with a tutor, he is committed to pay at least 50% of the time appointed, even if the student doesn't show up. i.e. If booked a session from 6pm to 7pm (60min), 30min will be charged to your account.

Cancellations -  If a booked session is cancelled with 24h+ notice, no charge will be made. Otherwise, 50% of the scheduled rate will be charged.

Billing - Billing will be calculated by the amount of minutes both tutor and student have passed together in the virtual classroom. The hourly rate will be the one displayed in the tutor profile.

Terms and Conditions

Agreement between user and CG Heroes.org

CG Heroes Services Inc. ("CG Heroes", "CG Heroes.org" or the "Site") is comprised of various web pages operated by CG Heroes. CG Heroes.org is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of CG Heroes.org constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

 

CG Heroes.org allows people ("Tutors") to help others ("Students") through online messaging and online video, and earn money in the process. Tutors sign up and set up their tutoring profile, in which they can specify the subjects they are knowledgeable in. Tutors specify the name of each subject and select an hourly rate they wish to charge. To get help from tutors, students need to have a positive balance in their account, which is pre-paid through credit card or PayPal payments. Tutors guarantee to be knowledgeable in the courses or subjects they specify and to own a rightful copy of the softwares they use during the sessions. The site cannot fully verify tutors' knowledge prior a tutoring session. All sessions and conversations may be recorded and monitored for security, quality-control, and refund purposes.

Applicable Fees

CG Heroes charges fees based on a percentage of the tutoring fees earned by a tutor when tutoring services are provided. CG Heroes charges the tutor a fee equal to 25% of the tutoring fees that tutors earn. Tutors may be eligible for discounts and reduced fees based on the amount and/or quality of the services they provide. CG Heroes may, at CG Heroes's sole discretion, change some or all of CG Heroes's services at any time. In the eventCG Heroes introduces a new service, the fees for that service will be clearly posted and are effective at the launch of the service. Unless otherwise stated, all fees are quoted in US Dollars (USD).

 

Tutors and students are responsible for paying all fees and applicable taxes associated with using CG Heroes. CG Heroes keeps accepted payment information on file. Tutors have access to a report on sessions provided and fees earned.

Electronic Communications

Visiting CG Heroes.org or sending emails to CG Heroes constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that CG Heroes is not responsible for third party access to your account that results from theft or misappropriation of your account. CG Heroes and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

 

CG Heroes does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use CG Heroes.org only with permission of a parent or guardian.

Payment for Tutors

Scheduled Sessions: CG Heroes charges students on a per minute basis based on the tutor’s hourly rate. After each session finishes, CG Heroes will credit the tutor with the credit earned after deducting a 25% (or less) fee.

Refund Policy

CG Heroes believes in a Satisfaction Guaranteed policy. Every student’s session with any tutor is 100% satisfaction guaranteed by the tutor 24 hours from the time services are delivered. If you sell tutoring services, you agree that CG Heroes is authorized to arbitrate and mediate refund requests related to any services that you provide. CG Heroes, in its sole discretion, can accept or reject a Tutor Services Refund request.

 

If a student feels that they did not get help – they have 24 hours from the completion of services delivered to log a dispute and initiate a refund. Within 48 hours of a request, CG Heroes will review and declare a judgment on the refund request. It a refund is granted, CG Heroes will issue a credit to the student for fees related to a Tutor Service Refund and debit the tutor’s account if needed for the amount refunded (i.e.The tutor will not be paid for the services.).

 

Members who use the Tutor Service Refund privilege multiple times may be subject to review, which can result in suspension of account privileges and/or termination of your account, at CG Heroes’s sole discretion.

Fees and Termination

If you close your account, have your privileges suspended and/or your account is terminated, you remain obligated to pay CG Heroes for all unpaid fees plus any penalties, if applicable. CG Heroes retains its rights to use all means necessary to collect fees due, including retaining collection agencies and legal counsel. If you have a question or wish to dispute a charge, contact CG Heroes. Upon closure of a member account or termination of a member account, once all fees are paid, if due, CG Heroes will pay out any remaining account balance to the member.

Links to third party sites/Third party services

CG Heroes.org may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of CG Heroes and CG Heroes is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. CG Heroes is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by CG Heroes of the site or any association with its operators.

 

Certain services made available via CG Heroes.org are delivered by third party sites and organizations. By using any product, service or functionality originating from the CG Heroes.org domain, you hereby acknowledge and consent that CG Heroes may share such information and data with any third party with whom CG Heroes has a contractual relationship to provide the requested product, service or functionality on behalf of CG Heroes.org users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use CG Heroes.org strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to CG Heroes that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of CG Heroes or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. CG Heroes content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of CG Heroes and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of CG Heroes or our licensors except as expressly authorized by these Terms.

Use of communication services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

 

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

 

CG Heroes has no obligation to monitor the Communication Services. However, CG Heroes reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. CG Heroes reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

 

CG Heroes reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in CG Heroes's sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. CG Heroes does not control or endorse the content, messages or information found in any Communication Service and, therefore, CG Heroes specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized CG Heroes spokespersons, and their views do not necessarily reflect those of CG Heroes.

 

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to CG Heroes.org or posted on any CG Heroes web page

CG Heroes does not claim ownership of the materials you provide to CG Heroes.org (including feedback and suggestions) or post, upload, input or submit to any CG Heroes Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting CG Heroes, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

 

No compensation will be paid with respect to the use of your Submission, as provided herein. CG Heroes is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in CG Heroes's sole discretion.

 

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Third Party Accounts

You may be able to connect your CG Heroes account to third party accounts. By connecting your CG Heroes account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

Tutoring Policy

To become a tutor on CG Heroes, you must be approved after passing an application process. As a CG Heroes tutor, you agree not to take conversations or transactions off-platform, including but not limited to using third-party services to collect payments, manage tutoring sessions, share your personal information or collect other users' information in any way. Any violation of these terms and conditions will result in account suspension or reduced visibility on the site.

International Users

The Service is controlled, operated and administered by CG Heroes from our offices within Canada. If you access the Service from a location outside Canada, you are responsible for compliance with all local laws. You agree that you will not use the CG Heroes Content accessed through CG Heroes.org in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless CG Heroes, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. CG Heroes reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with CG Heroes in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CG HEROES AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. CG HEROES AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. CG HEROES AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CG HEROES AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CG Heroes OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

CG Heroes reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Province of British Columbia and you hereby consent to the exclusive jurisdiction and venue of courts in British Columbia in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and CG Heroes as a result of this agreement or use of the Site. CG Heroes's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of CG Heroes's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by CG Heroes with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and CG Heroes with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and CG Heroes with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

CG Heroes reserves the right, in its sole discretion, to change the Terms under which CG Heroes.org is offered. The most current version of the Terms will supersede all previous versions. CG Heroes encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Please contact our team if you have any questions about these Terms of Service.

 

Last edited on October 9, 2014



 

 

Privacy Policy

 

CGHeroes.org has established this privacy policy to explain to you how your information is protected, collected and used, which may be updated by CGHeroes.org from time to time. CGHeroes.org will provide notice of materially significant changes to this privacy policy by posting notice on the CGHeroes.org site.

                       

Protecting your privacy

  • We don't share your information with third parties for marketing purposes.

  • We don't send you unsolicited or unwanted material or information to either your e-mail address or phone number.

  • We don't engage in cross-marketing or link-referral programs with other sites.

  • We don't send you unsolicited communications for marketing purposes.

  • We don't save credit card data or information in our servers. Credit card processing is done by PayPal.

  • Keep your password safe, it is your responsibility.

  • CGHeroes.org does not knowingly collect any information from persons under the age of 13. If CGHeroes.org learns that content is published by a person under the age of 13, CG Heroes.org will remove that content.

  • CGHeroes.org, or people who participate or use CGHeroes.org, may provide links to third party websites, which may have different privacy practices. We are not responsible for, nor have any control over, the privacy policies of those third party websites, and encourage all users to read the privacy policies of each and every website visited.

                       

Data we collect

  • We may collect contact information, such as name(s), location(s), phone number(s), website(s) and username(s) for contact purposes.

  • Please do not post any personal information on CGHeroes.org's posts that you expect to keep private.

  • Our web logs collect standard web log entries for each page served, including your IP address, page URL, and timestamp. Web logs help us to diagnose problems with our server, to administer the CGHeroes.org site, and to otherwise provide our service to you.

                       

Data we store

  • All contents are stored in our database, unless deleted by the user.

  • We may record tutoring calls for quality, refund, and security purposes at any time.

  • Our web logs and other records are stored indefinitely.

  • Although we make good faith efforts to store the information in a secure operating environment that is not available to the public, we cannot guarantee complete security.

                       

Archiving and display of CGHeroes.org postings by search engines and other sites

Search engines and other sites not affiliated with CGHeroes.org - including google.com - archive or otherwise make available CGHeroes.org postings, including resumes.

                                   

Circumstances in which CGHeroes.org may release information

  • CGHeroes.org may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

  • CGHeroes.org may also disclose information about its users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions of Use; respond to claims that any posting or other content violates the rights of third-parties; or protect the rights, property, or personal safety of CGHeroes.org, its users or the general public.

                       

International Users

By visiting our web site and providing us with data, you acknowledge and agree that due to the international dimension of CGHeroes.org we may use the data collected in the course of our relationship for the purposes identified in this policy or in our other communications with you, including the transmission of information outside your resident jurisdiction. In addition, please understand that such data may be stored on servers located in the United States. By providing us with your data, you consent to the transfer of such data.

           

Last edited on October 9, 2014